Help before ordering
We’re always here to lend a helping hand if you’re unsure about what to order, or have any questions before placing an order. We encourage you to send us an email at email@example.com with your query, and we will respond quickly.
Setting up an account
Go the the ‘My Account’ section and ‘Create an account’, enter your details and click submit. It’s as simple as that! You can start shopping straight away! Now that your new account is set up please fill in your shipping and contact details.
To logout, simply click ‘Log Out’ at the top right hand corner of the screen or on the drop down menu on your phone or tablet.
To log in, click ‘My Account’ at the top of the page, go to the ‘Sign in’ section and enter your log in details.
How to make an order
After you have decided on the items you would like to purchase, add it to your cart. Your cart will show up on the right side of your screen, feel free to adjust your chosen product quantity or length.
If you’d like to browse a little longer, click ‘Continue Shopping’. When you’re ready to purchase, simply click ‘Secure Checkout’, enter your personal information and follow the instructions for shipping and payment. To amend your order at checkout, click ‘Return to cart’ at the bottom of the page.
To cancel or amend your order, please send an email to firstname.lastname@example.org within 24 hours of your order being placed.