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Frequently Asked Questions

How do I care for my ombré hair?

Coloured hair needs a lot of moisture. Use a moisturising shampoo and conditioner - check out our shampoos and conditioners. Do not style using extremely high heat (over 220 degrees Celsius).

Can I choose any other colour dye options?

We currently only offer our Ombre in Honey Brown, however, we will be adding more colours very soon!

How much will I be charged to dye my bundles?

The total cost depends on how many bundles or lace units you want us to colour for you. The service costs £15 per item.

What’s your returns & exchanges policy?

We have kept our return and exchange policy as simple as possible. Items must be returned within 14 days of purchase. A new item may be exchanged for another or returned for a full refund. Read our full return and exchange policy here

Can I straighten and dye my hair?

Of course! Your coloured hair has just as much versatility as our natural coloured bundles. We would suggest not using excessive heat on any extensions you have as that can shorten its life span and cause dryness.

Will dyeing affecting the quality of the hair?

We try our best to ensure that minimum processing is done to your hair to colour it. We use some of the best hair colouring products and treat your hair with a moisturising treatment before we send it to you. Our professional and gentle process ensures the quality of your hair is not compromised by dyeing it and can be styled and used as usual!

How long will shipping take?

Once you place an order for your ombre hair bundles you will wait between 5-7 days before they arrive at your door!

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